This Privacy Policy (the “Policy”) governs the collection, use, and sharing of personal information by SL Events, LLC, a subsidiary of TCI Shisha Lounge, LLC (referred to as “SL Events,” “we,” “our,” or “us”). By accessing our website (tcishishalounge.com) (the “Website”), making a reservation, or engaging with our services, you (“Client,” “you,” or “your”) consent to the collection and use of your personal information as outlined in this Policy. If you do not agree with this Privacy Policy, you are not authorized to use the Website or our services.

 

 

We collect the following personal information when you use the Website or engage with our services:

• For Table / Section Reservations:
• Contact Information: Name, email address, phone number.
• Reservation Details: Time, date, number of guests, special requests (such as dietary preferences, event themes).
• Payment Confirmation: Receipt or payment confirmation uploaded by the Client after making a payment through third-party platforms such as Cash App, Zelle, Apple Pay, or Venmo.
• Payment Method Handle: This may include your Cash App username, Zelle phone number, or Venmo handle to link the payment to the reservation.
• For Event Planning and Décor Services:
• Billing Information: Name, address, payment information (to issue invoices or payment requests for event services).
• Usage Data: This includes information about your usage of the Website, such as IP address, browser type, referring/exit pages, and date/time stamps.

 

 

We use the personal information we collect for the following purposes:

• To Facilitate Reservations: Process and confirm your table / section reservations and send reservation-related communication.
• To Provide Event Services: Offer event planning and décor services, send invoices or payment requests for these services.
• Communication: Send confirmation emails, text messages, and updates regarding your reservation, event planning, or décor.
• For Customer Support: Respond to your inquiries or requests for assistance.
• For Security: Prevent fraudulent activities and ensure the security of our transactions.

 

By using the Website and/or making a reservation, you agree to receive communication via email or text message regarding your reservation confirmation, updates, and related information.

 

 

We may share your personal information with third-party service providers to facilitate your reservation and event-related services, such as:

• Event Vendors: We may share relevant details with vendors who assist in providing event planning and décor services.
• Third-Party Payment Platforms: When you make a payment through third-party platforms like Cash App, Zelle, Apple Pay, or Venmo, these platforms handle the payment process. We may receive a payment confirmation or receipt from these platforms for verification, but we do not have access to your full payment details. These third-party platforms have their own privacy policies, and we encourage you to review them.

 

We will not sell or rent your personal information to third parties for marketing purposes. We only share your personal information as necessary to complete the reservation and event services you have requested.

 

Depending on your location, you may have the following rights concerning your personal data:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
• Right to Erasure: You can request the deletion of your personal data, subject to any legal obligations, such as tax and accounting requirements.
• Right to Object: You can object to the processing of your personal data under certain circumstances, such as when we are processing your data for direct marketing purposes.
• Right to Restriction: You can request that we restrict the processing of your personal data under certain circumstances.
• Right to Data Portability: You have the right to request a copy of your personal data in a machine-readable format for transfer to another service provider.

 

To exercise any of these rights, please contact us using the information provided below. If you are in the European Union or the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). If you are in California, you have additional rights under the California Consumer Privacy Act (CCPA).

 

 

When you make a payment via Cash App, Zelle, Apple Pay, or Venmo, these platforms handle the transaction. We do not collect sensitive payment information such as credit card numbers or bank account details. You will be required to agree to the terms and privacy policies of these third-party platforms, which govern how your payment information is collected, used, and stored.

 

We encourage you to review the privacy policies of these third-party payment platforms for further details regarding the handling of your payment information.

 

We take reasonable precautions to protect your personal information. However, no data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee the absolute security of data transmitted to our Website.

 

We use cookies, web beacons, and other similar tracking technologies to enhance your experience on our Website. Cookies are small text files stored on your device that help us improve the Website’s functionality and remember your preferences. You can control cookies through your browser settings, but disabling cookies may affect the functionality of the Website.

 

For more information on our use of cookies and how to manage them, please refer to our Cookie Policy, which is incorporated by reference into this Privacy Policy.

 

SL Events, LLC reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. By continuing to use the Website after such changes, you accept the modified Privacy Policy.

 

If you disagree with any modifications, you must immediately discontinue your use of the Website and our services.

 

This Privacy Policy shall be governed by and construed in accordance with the laws of the Turks and Caicos Islands. Any disputes arising from or relating to this Policy shall be resolved exclusively in the courts of the Turks and Caicos Islands.

 

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at:

 

Phone: +1 (649) 345-6121

Email: info@tcishishalounge.com

Website: tcishishalounge.com

 

By using the Website and engaging with our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree with this Policy, you are not authorized to use the Website or our Services.